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Acrobat 8 activation problem

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I purchased Acrobat 8 from a computer store.  The CD was still in a sealed sleeve c/w the serial #.  I tried to activate after downloading but it says "no internet connection detected".  When I choose the "activate by phone" option I get a phone number/confirms serial #  and I get an activation #.  The phone activation option is no longer available.  Any suggestions on fixing this issue?


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