I purchased the student addition for my iMac (10.8 version and plenty of space for it to be on my computer) of the Photoshop CS6 extended. When I go to my orders to download, you have to download the Akamai Download Manager 834 KB, which I did, and it opened up the download instructions from the Akamai net session interface. Then I went to download the actual product. Akamai Download Manager 1.01 GB, which I did and that puts the visual 'disc' image on my computer. Once I open that, I open the adobe Photoshop CS6 folder and it starts to download but stops and says
'We've encountered the following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem"
Well that's funny when you click on that, it's discontinued. When I go to the support section, it doesn't help. Nor does the Phone representatives actually help with any Creative Suite products.The online chat though it is within hours, they aren't helping either. I have tried the CC cleaner app, which did nothing to alleviate my problem, and even actually tried download CC to see if it had the old version of photoshop on there-which it does not. As well as accessing the 'hidden' user library files to see if I could override with an install log if in case I had a faulty code. Which I could not find/did not seem to appear to be one. ( Troubleshoot with install logs | CS5, CS5.5, CS6, CC)
What can I do for this to work? Am I missing something? I really need photoshop and I don't want creative cloud. I'd rather shoot myself in the head. And I am getting beyond frustrated, so I hope ya'll can help, you are my only hope. Thanks