Re: I accidentally purchased the app twice, how do I get one of them refunded?

Tiffany,

I believe you should try one of these chats (depending on CC or CS6),

Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

Get help with orders, refunds, and exchanges (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)

http://helpx.adobe.com/x-productkb/global/service-b.html

or Adobe Support (phone),

http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html