Appreciate you getting back to me, unfortunately the Acrobat 9 version I was having problems with is at home and I will not be there until June. You refer to Acrobat Cleaner - is this available on Adobe's website or is it a third party cleaner. As best as I can remember the issue with Professional is that it will not open files with fill-in forms - the problem with Reader is that it reports a problem with fonts. I will be back in touch once I return to my home computer.
steve
Stephen Wollmer
510 843-2053 hm