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Re: In Windows 8.1 Premiere Pro video imported clips shows up black screen in Source & Work space. Everything is updated on my PC.

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Hello, thank you for your help. I finally was able to contact someone from Adobe on line.. It took about 1 hour on hold but I finally won the lotto...Lol. Pr.. /Project/Project Settings/General/ I had the (Mercury Playback Engine GPU Accelerated (CUDA) and not the (Mercury Playback EngineSoftware Only) It only took 1 second for Adobe to figure it out...Lol.

Although I have a high rated Nvidia card that did handle the software for some time after a hack, I believe a Windows update may have altered my Premiere Pro CS6 settings.

Video card is Geforce Nvidia GTX 765M non compatible with (Mercury Playback Engine GPU Accelerated (CUDA). Thank Ronin Edits and cvid01

 


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