juliana
Do you have any version of Premiere Elements 13 or only Photoshop Elements 13 which comes with Elements Organizer 13?
Let us look at the following for Elements Organizer 13....
1. Deletion of disabling the Elements Organizer 13 setting file which is named psa.prf. In Windows 7, 8, o 8.1 64 bit, it is found in the
path
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
13.0
Organizer
and in the Organizer Folder is the psa.prf file that you delete or disable by renaming it from psa.prf to psa.prfOLD.
2. If the above gains you successful entry into the Elements Organizer 13, then you can
a. create a new catalog
and/or
b. repair or optimize the current one
See Elements Organizer 13/File Menu/Manage Catalogs/Catalog Manager.
3. There are times that certain formats will bring the Elements Organizer down when you try to import those formats into
it. But, from what you wrote, your current problems do not sound media related.
3. At your earliest opportunity, please update Elements Organizer 13 to 13.1 using its Help Menu/Updates.
Please review and consider and then let us know the outcome.
Thank you.
ATR