I cannot contact support because your "24 hour" chat is unavailable. Your telephone support callback doesn't support phone extensions. And your estimated wait time of 18-27 minutes was over 90 minutes before I gave up.
I am being overbilled for 6 seats when I called in last month to reduce the number of seats to 4, and I have to talk to an Adobe rep in order to cancel the extra 2 seats-- I am not permitted to cancel the seats on my own.
Please contact me at andy@onenetmarketing.com to resolve this billing issue. Since this issue was not resolved over the telephone last month, I require all further instructions and responses from you to be in writing.