Make sure you're using the latest versions of everything. Except don't bother upgrading to Yosemite if you haven't already.
You'll need to prepare info on which versions of CC you're using, and what updates you've done to them, and contact Adobe Technical Support. I have NO IDEA how you do that.
Or if they are even competent.
I assume they're not, because these boards feature dozens of support questions per day that should be handled be a tech support. It's probably even difficult to contact them, deliberately so, so they don't have to hire many people to provide this kind of service.
These boards seem to act as a surrogate support framework for technical issues, usability issues, and usage issues.
Part of Adobe's tactics seem to be pretending their are no problems with their software.
As you've discovered, that's not the case.