Re: Premiere Pro won't play media intermittently in Yosemite

Hi CopyCatFilms,

Shouldn't Adobe be the one updating to account for video card driver changes?  I thought that was the benefit of paying monthly? 

We test all GPUs with current drivers, but new drivers can come out faster than releases of Premiere Pro. Also, we can't update Premiere Pro every time there is a driver update. That would be pretty difficult to pull off. Sorry.

If not, please advise on which NVIDIA graphics driver will actually work with PrPro. Because this is NOT working. Currently running: CUDA Driver Version: 6.5.45

Typically, we recommend that you install the latest drivers for your GPU. It sounds like you have done so. Most people are having best success with these drivers on systems running OS X 10.10.2. Are you updated to that version?

It renders out complete videos with weird pixel bugs across them. 

When did it start behaving this way? After installing the new drivers? After updating OS X? After updating a Premiere Pro project from Premiere Pro CC 2014.1 (8.1) to Premiere Pro CC 2014.2 (8.2)? We need more info to assist you: FAQ: What information should I provide when asking a question on this forum?

Not to mention, it crashes 10 times a day...running back to FCPX.

If you're crashing that many times per day, you should troubleshoot your system with our agents. Contact them M-F 7AM-7PM PST. Ask for the "video queue." You can either chat or get a phone call going.

The other possibility is that by updating OS X, you may have changed the read write permissions of crucial Adobe folders. See this article for an explanation and a potential fix:

Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

I also recommend the following steps for Mac users having trouble crashing on Mavericks or Yosemite:

• Sign out from Creative Cloud, restart Premiere Pro, then sign in
• Update any GPU drivers
• Trash preferences
• Delete media cache
• Delete preview files
• Remove plug-ins
• If you have AMD GPUs, make sure CUDA is not installed
• Repair permissions
• In Sequence Settings > Video Previews, change the codec to one that matches your footage
• Disconnect any third party hardware
• If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
• Disable App Nap
• Reboot

Let us know if any of these steps worked for you.

Thanks,
Kevin