Just a little more information. I used 7zip to take a peek at what is inside the stuck one and the cache image from a successful recording/saved CPVC file from last week.
they both look the same, just two files:
- SubRecordingVideo.mp4 (some number of kbytes)
- SubMouseData.md
That's all there is. Surely, something in the Captivate tools bin can open this and complete it. I know you can ZIP up the cache archive and turn that into a CPTX file with good success. How about these?