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After Effects 'Stopped working' error

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Hello,

 

I need this to work very urgently. I have encountered this issue before with adobe premiere pro which was quickly resolved by updating windows service pack 1. I have all my drivers up to date and am getting a 'stopped working' error right after I try to launch after effects

 

Here is the windows log file report

 

Fault bucket , type 0

Event Name: AppHangB1

Response: Not available

Cab Id: 0

 

 

Problem signature:

P1: AfterFX.exe

P2: 13.2.0.49

P3: 54816501

P4: 7c1f

P5: 0

P6:

P7:

P8:

P9:

P10:

 

 

Attached files:

C:\Users\Timothy Ng\AppData\Local\Temp\WERB700.tmp.appcompat.txt

C:\Users\Timothy Ng\AppData\Local\Temp\WERB730.tmp.WERInternalMetadata.xml

 

 

These files may be available here:

C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_AfterFX.exe_d36b9ee8fbed22a9 ab3ed4e50ac851a1efbd2_229cbde3

 

 

Analysis symbol:

Rechecking for solution: 0

Report Id: 4dd4b12d-9991-11e4-8fa9-7824af362b95

Report Status: 1


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